Refund policy

Last updated: July 4, 2026

We want you to love your Fittechs. If you're not fully satisfied, here's how returns and refunds work.

30-Night Home Trial

Every order comes with a 30-night home trial. If you change your mind within 30 nights of delivery, contact us at fittechsllc@gmail.com to start a return. The item should be in its original condition with all accessories included.

How to Start a Return

Email us at fittechsllc@gmail.com with your order number and reason for return. We'll send you return instructions and an address to ship the item back to. Once we receive and inspect the item, we'll notify you of the approval status of your refund.

Refunds

If approved, your refund will be processed to your original payment method within 5-10 business days. Original shipping charges (if any) are non-refundable.

Damaged or Defective Items

If your Fittechs arrives damaged or defective, contact us within 7 days of delivery at fittechsllc@gmail.com with photos of the issue, and we will arrange a replacement or full refund at no extra cost.

Non-Returnable Situations

Items returned outside the 30-night window, without proof of purchase, or showing damage not related to a manufacturing defect may not qualify for a refund.

Questions about returns or refunds? Email fittechsllc@gmail.com or call +1 915 292-6999.